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How to Log In and Manage Your Marimba Warehouse Account

Writer: Bryan Waites
Bryan Waites
23 hours ago
2 min read

(FOR SITE SUBSCRIBERS OF LTO INSTRUMENTS OR MIXER APPS) Whether you subscribe to our Mixer apps or are paying off a lease-to-own instrument, your Marimba Warehouse account is where you keep your details and billing up to date. Here's how to log in, edit your info, and change your payment method. It only takes a couple of minutes.

Log in to your account

  1. Go to marimbawarehouse.com.

  2. Click Log In at the top right (down arrow) of the page.

  3. Enter the email address and password for your account.

Forgot your password? Click Forgot password? on the login screen to reset it.

Once you're logged in, click your name or profile icon at the top of the page to open your account menu. You'll use this menu for everything below.

Edit your info

  1. Open your account menu and select Profile.

  2. Click Edit Profile.

  3. Make your changes and save them.

To change the email address or password you log in with, scroll down to the Login info section and click Change Email or Change Password. You'll be asked to confirm your current password.

Need to update a shipping address for store orders? Select My Addresses from your account menu, where you can add, edit, or remove an address and choose a default.

Update your payment information

Got a new card, or is your current one about to expire? Here's how to update the card on a Mixer subscription or lease-to-own plan:

  1. Open your account menu and select My Subscriptions.

  2. Click the plan you want to update.

  3. Click Update Payment Method.

  4. Choose a saved card, or click Credit/Debit Cards to add a new one.

  5. Enter your card details, if needed, and click Submit.



A few things to keep in mind:

  • Update each plan separately. Changing the card on one plan doesn't change it on any others. If you have both a Mixer subscription and a lease-to-own plan, update both.

  • Use a credit or debit card. You can't switch a subscription's payment method to PayPal.

  • Use a web browser. Make this change on our website rather than in a Wix member app, such as Spaces.

  • My Wallet is separate. The My Wallet page manages cards saved for checkout. Adding a card there won't change the card on your active plans, so be sure to follow the steps above.

We recommend updating your card before it expires, since a failed payment can interrupt your subscription.

Need a hand?

If something doesn't look right, reach out through the Contact section of our website and we'll be happy to help.


 
 
 

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